IF YOU HAVE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR, YOU CAN COMPLETE AND SUBMIT A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. THE DEPARTMENT’S ADDRESS IS 2601
NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS ARE AVAILABLE ON THEIR WEBSITE AT
WWW.SML.TEXAS.GOV, OR YOU CAN CALL THEIR TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550.
THE DEPARTMENT ALSO MANAGES A RECOVERY FUND TO COMPENSATE BORROWERS FOR CERTAIN OUT-OF-POCKET DAMAGES CAUSED BY LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. TO APPLY FOR REIMBURSEMENT FROM THE RECOVERY FUND, YOU MUST FILE A
WRITTEN APPLICATION AND UNDERGO AN INVESTIGATION BY THE DEPARTMENT BEFORE ANY PAYMENT IS MADE. FOR MORE DETAILS ABOUT THE RECOVERY FUND, VISIT WWW.SML.TEXAS.GOV.
THIS DISCLOSURE HAS BEEN PROVIDED TO THE CONSUMER VIA OUR WEBSITE.
Forbes highlighted Blair’s innovative approach to housing challenges and her mission to empower families through attainable homeownership.
Gretchen keeps every transaction smooth and on time—so you can move forward with confidence.
Christopher simplifies complex options and keeps clients informed at every step—purchase, refinance, DSCR, and more.
Regina tailors loan options to each unique situation—turning complex decisions into a seamless experience.
Munira helps clients make informed decisions by customizing loan options to fit each unique situation.
JoAnn specializes in guiding Florida homebuyers—especially first-time buyers and move-up families—through purchase, refinance, and investment property financing with clear, step-by-step guidance.
Maurice is committed to helping clients navigate the mortgage process with confidence. He takes the time to understand each client's unique goals and tailors loan solutions to fit their needs—making home financing a smooth, personalized experience from application to closing.
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