IF YOU HAVE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR, YOU CAN COMPLETE AND SUBMIT A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. THE DEPARTMENT’S ADDRESS IS 2601
NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS ARE AVAILABLE ON THEIR WEBSITE AT

WWW.SML.TEXAS.GOV, OR YOU CAN CALL THEIR TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550.

THE DEPARTMENT ALSO MANAGES A RECOVERY FUND TO COMPENSATE BORROWERS FOR CERTAIN OUT-OF-POCKET DAMAGES CAUSED BY LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. TO APPLY FOR REIMBURSEMENT FROM THE RECOVERY FUND, YOU MUST FILE A
WRITTEN APPLICATION AND UNDERGO AN INVESTIGATION BY THE DEPARTMENT BEFORE ANY PAYMENT IS MADE. FOR MORE DETAILS ABOUT THE RECOVERY FUND, VISIT WWW.SML.TEXAS.GOV.

THIS DISCLOSURE HAS BEEN PROVIDED TO THE CONSUMER VIA OUR WEBSITE.